Privacy Policy

Jack’s Self Storage is a trading name used for storage facilities operated by the storage provider named in your booking documents.

We collect and use personal information when you make an enquiry, request a callback, book a storage unit, container or parking space, or contact us through our website.

The information we may collect includes your name, email address, phone number, address, booking details, payment information and any information you provide when contacting us. As part of the booking process, we may also collect identity documents and proof of address, such as a passport, driving licence, national identity card, utility bill, bank statement or similar document.

We use this information to respond to enquiries, manage bookings, verify your identity and address, provide storage services, process payments, issue agreements, send move-in instructions, contact you about your account and comply with legal or regulatory obligations.

We may share your information with companies within our group, website and booking system providers, insurance providers, professional advisers and other service providers where necessary to operate our business and provide our services.

We do not sell your personal information.

We will keep your personal information only for as long as necessary for the purposes set out in this policy, including to manage your booking, comply with legal obligations, resolve disputes and maintain business records.

You have rights over your personal information, including the right to request access, correction or deletion of your data, subject to applicable legal requirements.

If you have any questions about this Privacy Policy or how your personal information is used, please contact us using the contact details provided on our website. For full contact details, please refer to the relevant storage provider details in your booking documents or contact us through the website.

Last updated: August 2026